Shell shocks Prabhu

Metroblogger Prabhu loses his credit card at the Shell outlet in Vadapalani thanks to an inefficient attendant and a hasty customer. Further Prabhu lands up at the police station to complain only to discover that he is not the first shell shocked customer:

Last week I happened to refuel at Shell Petrol pump, opposite Vadapalani Bus stand. I have heard from my friends that it was very professional and good. The moment I entered, the guy asked me to turn off the engine and mobile phone. Someone filled the petrol, and someone else cleaned the windshield. Right next to me there was an Idiot* in Swift It was good until then. Things changed when I gave my credit card for billing. Since I had to check the tyre pressure as well, the attendant asked me to proceed and he said he would bring my credit card there.

Read on.

7 Comments so far

  1. Thad E. Ginathom (unregistered) on August 7th, 2007 @ 5:29 pm

    That is an interesting story.

    I don’t know how much credit card fraud there is here, but in UK, there is a lot. It frequently occurs in places where the card is not swiped in front of the customer, such as restaurants, though petrol places figure too. There are machines to duplicate the magnetic record on the card. The new Chip&Pin system has reduced this, but I think it is not eliminated.

    People do make mistakes, and people do fail to check. Last week, we went shopping and bought a not-expensive sari and some not-expensive fabric.

    Just as we got back to the car we had the bank message … your account has been debited Rs.6,860! We had used the card twice that afternoon, but for a few hundred rupees each time.

    I couldn’t say how much we’d spent in the silk shop, but got out the bills straight away: they added up to Rs.686, and I’d signed a card slip for 6,860! We returned to the shop, who immediately rectified the mistake.

  2. Mustang (unregistered) on August 7th, 2007 @ 9:03 pm

    Mighty shoddy that shell is developing quite a bad reputation… The fuel quality is one of the best available and much preferred.

    But on another note, there are loads of HP bunks in chennai who’s employees distract the customer while fueling.

  3. Vivek (unregistered) on August 7th, 2007 @ 10:16 pm

    Why do you copy paste from one blog to another?

  4. Vivek (unregistered) on August 8th, 2007 @ 10:49 pm

    @django :
    Appadi veechu aruvala. Nicely said. Mistakes are common. Making a big atomic cloud of that is – what django said above.

  5. suppamani (unregistered) on August 10th, 2007 @ 9:57 am

    @django – how a remark was published by Mr. vivek even without the coometns of “django”, I wonder:

  6. suppamani (unregistered) on August 10th, 2007 @ 9:58 am

    @django – how a remark was published by Mr. vivek even without the commetns of “django”, I wonder:

  7. Ajoy Ashirwad (unregistered) on August 27th, 2007 @ 9:09 pm

    Dear sir,
    I went through your blogs.they are brilliant and evoked many reactions. since i could not get your e mail address i have used your comment box to put my request. I am a student of Asian College Of Journalism in chennai. we are creating an website to showcase the works of Chennai bloggers as a part of our project for the course. so i wish to interview you in this regard if you are interested either through Mail or if you wish i can come down to your place and interview personally. so i place my earnest request to you here for this. hoping for a prompt reply.thanking you,

    yours sincerely
    Ajoy Ashirwad

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