Tata Sky and the blogosphere
Kiruba also has a post on Tata Sky being responsive to the blogosphere. If they are I must say it’s very impressive. I say that because ever since we bought a flat screen TV in December 06 which came bundled with a Tata Sky connection, we have been trying to get them to respond for many months and come give us their service! The dealer says he has passed on the invoice to Tata Sky. Tata Sky’s national call centre put us on to their Chennai office. A kind lady there explained that the program had been such a runaway success that they were still coping with the backlog. She also told me that a customer executive would call and definitely give us the connection as they were going systematically through the back log. That was in April. It’s now September and they still have not contacted us. Mind you, this is pretty unusual for a Tata company who we have always believed run on certain ethics and principles. Well, they seem to have reached Kiruba based on his post, let’s see if there’s any response to this! If they do respond, my faith in the Tatas will be redeemed, and I will be sure to let you know!